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Utility Assistance Program

Icon phone (713) 590-2327

Our Utility Assistance program helps families and individuals in Brazoria, Galveston and Harris counties with the payment of electricity, gas and water bills.

Due to the high volume of applications received in 2023, BakerRipley’s Utility Assistance Program is currently only accepting applications for waterbill payment assistance for applications received after March 20th. See below for requirements and how to apply.

Applications received before March 20th will continue to be reviewed for eligibility based on funding availability.

Applications received after March 20th requesting electricity or gas bill payment assistance, will remain on file. If additional funding becomes available these applications will be reviewed in the order they were received.

Water Bill Payment Assistance
The eligibility requirements are as follows:

    • Be served by one of these participating water vendors: Aqua Texas; City of Angleton; City of Galveston; City of Houston; City of La Marque; City of League City or Harris County WCID Fondren If your water vendor is not in this list, and you live in Harris, Galveston or Brazoria County, reach out to your vendor and encourage them to participate in the program.
  • Meet the income requirements (click here to see income guidelines)

  • Provide proof of identity for all household members – current/valid Texas Driver License

  • Provide proof of Citizenship or legal residency for at least one household member – U.S. Passport, U.S. Birth Certificate, U.S. Permanent Resident Card

  • Provide proof of income for the past 30 days for all household members 18 years of age and older - such as employer gross wages, Social Security,Unemployment, SNAP, TANF, Child Support, Adoption Subsidies, Food Stamp Award Letter, Retirement, V.A. Disability, etc.

  • Provide a copy of current water bill.

Those interested in applying can do so by downloading an application. Click link to download application – English or Spanish

To request an application via mail please contact the Utility Assistance Hotline at 713-590-2327 or the United Way of Greater Houston Helpline at 2-1-1 or 713-957-4357.

Utility Assistance Representatives are available to answer questions and assist with your application process at the following BakerRipley Community Centers.

Attention from 8:00 am – 4:00 pm on:

Monday’s at BakerRipley Ripley House 4410 Navigation Blvd Houston, TX77011
Tuesday’s at BakerRipley East Aldine Campus 3000 Aldine Mail Route RdHouston, TX 7739
Wednesday’s at BakerRipley Pasadena Campus 720 Fairmont Pkwy Pasadena, TX 77504
Thursday’s at BakerRipley Gulfton Sharpstown Campus 6500 Rookin Houston, TX 77074
Attention from 8:00 am – 12:00 pm on:
Friday’s at BakerRipley Harbach Campus 6225 Northdale St Houston, TX 77087


  • M-F8:00am - 5:00pm
  • Sat Closed
  • Sun Closed


Utility Assistance Hotline hours are listed to the left. Please note that this site does not take walk-in appointments or provide applications. Please call the Utility Assistance Hotline at 713-590-2327 for questions about the program.


  • Financial Assistance