Who we assist

Anyone, regardless of status, or anyone who lives in Fort Bend, Harris, Montgomery and Waller counties and were affected by Hurricane Harvey can access and benefit from BakerRipley’s Get Connected Disaster Recovery Services. Our focus is on low-income individuals and families, the elderly, and people living in vulnerable neighborhoods. Learn about how we approach disaster recovery.

Our experience with hurricane relief has taught us that disaster case management, while usually a long-term service, begins as part of the short-term response. Our 25- day deployment and success at NRG Center shelter welcomed more than 7,400 neighbors and managed over 24,000 volunteers.

Learn about how we helped our neighbors at the BakerRipley NRG shelter.


How to get started

BakerRipley is coordinating our disaster recovery services through the United Way of Greater Houston. Neighbors who are still trying to recover from the effects of Hurricane Harvey and need additional assistance should contact 2-1-1 to get connected to a disaster case management agency.

How we help our neighbors recover

When the natural disaster is gone and the television news story changes, BakerRipley remains to provide assistance to our neighbors in need. We are committed to our neighbors’ long-term recovery.

Our Get Connected Disaster Recovery Services aims to work with neighbors, guide them through restoration, lead them to the level of stability they had pre-disaster and minimize the impact of their loss. Throughout the process, our service connectors, who serve as disaster case managers work with neighbors to help them overcome barriers in order to meet their long-term recovery goals. These goals are not limited to home restoration, but could include securing housing, obtaining employment, accessing health care, training, or connecting to any other vital service.

There are four main components of our work:

  1. Disaster Case Management Services
  2. Financial assistance through our Unmet Needs Program
  3. Minor home repairs through our Home Restoration Program
  4. Connection of neighborhoods to services available through our Neighborhood Restoration Centers

Long-term Disaster Recovery is a complicated process, but it’s something BakerRipley has been preparing for since Tropical Storm Alison hit Houston in 2001.

Connecting the community through Neighborhood Restoration Centers

BakerRipley is partnering with the City of Houston and Harris County to operate Neighborhood Restoration Centers (NRC) as part of an ongoing effort to help our neighbors affected by Hurricane Harvey. BakerRipley NRCs offer long-term disaster recovery support and services as part of the Neighborhood Restoration Program, which connects neighborhoods severely impacted by the hurricane with available resources and information. It serves as a connection point to rebuild the neighborhood and strengthen its long-term resiliency.

The NRCs are physical locations where people can go to speak directly with disaster case managers, also called service connectors, to get information and referrals to resources available. At the centers, people receive help with basic needs, including: hygiene kits, clothes, food and cleaning supplies.

BakerRipley is one of the agencies operating NRCs located throughout the area. We have six operating at the following locations:
Pasadena at BakerRipley Cleveland Campus
Gulfton/Sharpstown at BakerRipley Gulfton Sharpstown Campus
Great Hobby at BakerRipley Harbach Campus
East Aldine served via the American Legion
Greenspoint served via the mobile “Good To Go” bus near the Teloloapan Meat Market
Edgebrook served via Saint Frances Cabrini Catholic Church and St. Stephen Presbyterian Church

For a list of all area Neighborhood Restoration Centers, addresses, days and hours of operation, click here.

BakerRipley has compiled several resources for neighbors who need help recovering from Harvey. The Home Restoration Resource Guide aims to assist Hurricane Harvey survivors in understanding the BakerRipley repair process for their homes if they were damaged during the storm. It also offers neighbors a list of other agencies who are also assisting neighbors in their path to recovery in various ways. The Mental Health and Wellness Resource Guide is meant to provide information about local and national resources that could be helpful to you or someone you know who is faced with a crisis, traumatic event or some type of abuse.

Disclaimer: Disaster case management services are based on capacity. In addition, financial assistance is based on the availability of funds and is not guaranteed.